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Taxpayer Advocate Wants a Bigger Role in IRS Reform Work (1)

Jan. 8, 2020, 3:32 PMUpdated: Jan. 8, 2020, 5:28 PM

IRS leadership excluded an independent arm of the agency, designed to help taxpayers work through problems, from the main group carrying out recent reforms, according to a new report.

The IRS established a new office last year to follow through on the Taxpayer First Act (Pub. L. 116-25), a 2019 law intended to enhance taxpayer services, modernize technology, improve training for IRS employees, and spur the agency to plan for a potential reorganization. That office, led by IRS Chief of Staff Lia Colbert, includes representatives from several of the agency’s main operating divisions and functions, but no one ...