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TurboTax Maker Intuit Accused of Charging for ‘Free’ Tax Filings

May 13, 2019, 4:10 PM

Intuit Inc., maker of TurboTax tax-preparation software, lured customers into using the service with the promise of free filing of U.S. returns only to charge them anyway, according to a lawsuit on behalf of disgruntled customers.

For the 2018 tax season, any taxpayer whose adjusted gross income was $66,000 or less is eligible to use tax preparation software from any of a consortium of tax-preparation providers known as the Free File Alliance, which is led by TurboTax, according to the complaint filed May 12 in federal court in San Jose, Calif.

Although 70 percent of U.S. taxpayers are eligible to ...

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