Bloomberg Law
March 23, 2023, 7:00 PM

US Air Travel Headaches Spur Push for More Consumer Protections

Lillianna Byington
Lillianna Byington

The top senator for aviation and the head of the Transportation Department agree: the airline industry’s many crises shouldn’t go to waste.

“The American consumer has had a rough flying experience over the past few years,” Sen. Maria Cantwell (D-Wash.), chair of the Commerce, Science and Transportation Committee, said at a hearing Thursday. “In this year’s FAA reauthorization, I hope we can work together on a new passenger bill of rights that gets a better deal for the US consumer.”

Lawmakers and top officials are using recent disruptions in air travel to focus on consumer protections, holding hearings on the ...

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