IRS to Lose 22% of Taxpayer Service Workers After Trump Purge

The IRS should quickly hire thousands of new taxpayer service employees so it’s prepared for next year’s filing season, given the agency is losing more than one-fifth of those workers under Trump administration-directed cuts, the National Taxpayer Advocate said in her mid-year report.

The Trump administration should lift its hiring freeze and the agency needs direct-hire authority to fill key roles by the end of the summer ahead of the 2026 season, Erin Collins, the national taxpayer advocate who runs an independent office inside the IRS, said. The IRS’s Taxpayer Services division, which helps consumers with ...