Starbucks to Outsource Some Tech Work After Corporate Shake-Up

Feb. 25, 2025, 8:39 PM UTC

Starbucks Corp. will outsource some technology work following a reorganization that resulted in 1,100 job cuts across its corporate ranks.

The Seattle-based chain started laying off workers on Monday, a move that Chief Executive Officer Brian Niccol said would increase efficiency and reduce complexity as he tries to reverse a sales slump. Now, Starbucks’ tech group will turn to third-party workers for certain tasks.

“We are realigning our resource mix of internal and outsourced talent,” according to a memo from Deb Hall Lefevre, Starbucks’ chief technology officer, seen by Bloomberg News.

The goal is to shift full-time workers ...

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