Amazon Demands Perplexity Stop AI Tool From Making Purchases (1)

Nov. 4, 2025, 6:55 PM UTC

Amazon.com Inc. has sent a cease-and-desist letter to Perplexity AI Inc. demanding that the artificial intelligence search startup stop allowing its AI browser agent, Comet, to make purchases online for users.

The e-commerce giant is accusing Perplexity of committing computer fraud by failing to disclose when its AI agent is shopping on a user’s behalf, in violation of Amazon’s terms of service, according to people familiar with the letter sent on Friday. The document also said Perplexity’s tool degraded the Amazon shopping experience and introduced privacy vulnerabilities, said the people, who spoke on condition of anonymity to discuss internal matters. ...

Learn more about Bloomberg Law or Log In to keep reading:

See Breaking News in Context

Bloomberg Law provides trusted coverage of current events enhanced with legal analysis.

Already a subscriber?

Log in to keep reading or access research tools and resources.