The IRS faced a number of problems during the 2021 tax-filing season as a result of the Covid-19 pandemic, including delayed refunds and historically low levels of telephone service, National Taxpayer Advocate Erin Collins said Wednesday.
The IRS was pushed to its limits during the most-recent tax season, in part because of pandemic relief enacted by Congress before and during the season that forced the agency to carry out quick programming changes. The IRS was also tasked with delivering a third round of stimulus checks in the middle of the tax-filing season.
“The 2021 filing season was ...
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