Revision to Internal Revenue Manual 21.2.3.5.3.2 that would add information about the e-help desk to address account problems with the e-Services Secure Object Repository (SOR) mailbox, released January 28. The IRS added that for authorized representatives, mailing and using the e-Services SOR mailbox are the only delivery options when requesting Transcript Delivery System (TDS) transcripts. [wi-21-0120-0160 (Jan. 28, 2020)]
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