Revision to Internal Revenue Manual Exhibit 21.3.4-17, Suggested Scripts - When the Appointment Calendar System is Down or Unavailable, that would remove the Covid-19 Taxpayer Assistance Center procedures when preparing for an appointment and arriving at the building, released July 1. [wi-21-0622-0773 (June 30, 2022)] [Editor’s Note: The document states the IRM change is to 21.3.4-17 but on IRS.gov/IRM, the procedures are provided in 21.3.4-18, Suggested Scripts - When Making Appointments - Email Confirmation and Reminders.]
Reference:
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