IRS Reporting of AI Use Needs More Consistency, TIGTA Says

IRS tracking of its use of artificial intelligence is inconsistent, largely due to evolving federal agency guidance, the Treasury Inspector General for Tax Administration found in a reportreleased Monday.

The IRS, as of February, 2024, reported 68 projects that use AI, both active and planned. The projects range from those to improve customer service, enforcement, and overall IRS operations.

TIGTA recommended the IRS identify access to external generative AI domains and update its rulesets to restrict further access. It also suggested the IRS speed up the creation of a new governance structure at the IRS. The agency agreed with ...