“Next year will be different.”
It’s a mantra that I’ve heard over and over since the end of a long and stressful tax season—with apologies to those still working on extensions. After months of long hours, ever-changing rules and regulations, and shifting deadlines, many tax professionals are rethinking how they do business—and that includes a second look at who their customers might be.
Tax services can feel relatively simple when you’re just handing over a stack of papers or uploading files to a portal. But how you regard the process can be critical to understanding whether your tax professional is ...