Betterment Customer Data Accessed in Online Crypto Scam Attack

Jan. 12, 2026, 6:16 PM UTC

Personal finance platform Betterment fell victim to an online attack that allowed an unauthorized individual to send some customers a “fraudulent, crypto-related message,” the company said in a statement on Monday.

The person got through with impersonation and deception — also known as “social engineering” — rather than by compromising Betterment’s technical infrastructure, the company said. The maneuver involved third-party software platforms that Betterment uses for marketing and operations.

Betterment said it contacted affected customers and advised them to disregard the message, which was sent on Friday. However, Betterment believes the alleged fraudster was able to access customer information including ...

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