Week In Insights: The Day the Lights Went Out on Facebook

Oct. 10, 2021, 2:00 PM UTC

On Monday, Oct. 4, there was a collective gasp as the social media platform, Facebook, and some related apps, including Instagram and WhatsApp, went dark for nearly six hours.

Ok, maybe it wasn’t an actual gasp. But it did shock many of the approximately 3.51 billion people who use one of Facebook’s apps every month.

In this photo illustration, a smartphone screen displays the logo of Facebook on a Facebook website background.
In this photo illustration, a smartphone screen displays the logo of Facebook on a Facebook website background.
Photographer: OLIVIER DOULIERY/AFP via Getty Images.

It was the largest such outage for the internet giant since 2019.

The problem was corrected once the company reset its server computers, but not before complaints were flying from casual users and business owners who rely on the site for sales.

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