New Technologies to Redefine Payroll Profession

The future of payroll processing is expected to require professionals to adopt new technologies and skills, a senior payroll executive said June 4.

The growth of new technologies, such as robotic process automation (RPA), artificial intelligence (AI), and blockchain, are expected to redefine and innovate payroll processes by reducing the need for routine tasks, said Martin Armstrong, vice president of payroll shared services at Charter Communications Inc.

“We need to change our mindset from a payroll practitioner’s standpoint,” Armstrong said. New technologies are expected to become common, so payroll teams should embrace automation “because technology is going to propel us” ...