Organization, Skillsets Key to Payroll Transformations

Payroll transformations require diligence and structure throughout the process in order to be successful, a consultant said July 10.

The process starts with discovery according to Lara Smart, founder of the LSC Group. “We have to understand what we’ve got so that we know where we’re going,” she said, adding that it is “incredibly important in any transformation journey.”

A lack of discovery is one of Smart’s 10 “lessons learned” about the transformation process, citing projects in which businesses believe they understand what they need, sign vendors, and end up overspending or failing during implementation.

A business’s other change projects ...