Robots, Artificial Intelligence Are in Payroll’s Future

Robots and artificial intelligence are not just sci-fi movie stars. Payroll is moving into the cyberworld as a way to improve efficiency, two executives said June 3.

The use of robotic process automation (RPA), artificial intelligence, and data analytics can help employers streamline payroll processing, analyze information, and reduce costs by having computer software perform tasks that often are conducted manually, said Joe Ziska, manager of compensation and organizational management at the automaker BMW Manufacturing Co.

Employers’ needs are rapidly evolving, especially during the novel coronavirus pandemic, Ziska said. The number of teleworkers in the U.S. rose to 64% from ...