Bloomberg Tax
Nov. 4, 2021, 8:45 AM

Tax and Practical Strategies to Mitigate No-Shows in Business

Kelly Phillips Erb
Kelly Phillips Erb

With budgets tight, every dollar matters—especially for small businesses. Recently, some business owners have taken to social media to complain about “no-shows.” Whether you run a salon or an accounting firm, chances are that sometimes folks make appointments and then don’t bother to attend.

And it adds up.

Across all industries, the average no-show rate is about 10-15%. For a small business earning $250,000 per year, that’s a five-figure hole.

And the pandemic has exacerbated the problem in some industries. OpenTable reported that 30% of Americans said they didn’t show up for a reservation in the past year.

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