The IRS is struggling. The last three filing seasons were marred by a backlog of unprocessed paper returns, confusing tax code changes, and many times more phone calls to IRS help lines than the agency can handle.
The Biden administration touts a sustained funding increase as a silver bullet to the agency’s problems.
“Frankly, the IRS just does not have the resources that it needs today to serve the American people the way they should be served,” said Natasha Sarin, deputy assistant secretary for economic policy at the Treasury Department.
More resources would help, but with or without a budget ...
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