The IRS outperformed many of its filing season goals, sustaining momentum from last year as it rebounds from decades of underfunding, the agency said Friday.
The level of service, the IRS’s main way it evaluates whether callers seeking to speak to IRS representatives are reaching them, was at 88%, surpassing Treasury Secretary Janet Yellen’s goal of 85%. Last year, the IRS level of service surged to 87% after a grim 2022 at 15%.
“A well funded IRS is like night and day for taxpayers,” IRS Commissioner Danny Werfel said on a press call Friday. “With ...
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