Week in Insights: SaaS Tax Platforms Are Tools, Not Replacements

The sudden announced shutdown of Bench.co, a software-as-a-service accounting provider, sent shockwaves through the small business and legal community. Bench’s subsequent reversal and seeming announcement of its acquisition by Employer.com has left many customers feeling unsettled—for good reason.

Many of its 35,000 customers, including legal professionals and attorneys, were left scrambling to retrieve critical tax and financial records. The abrupt development underscores the risks of over-relying on ...